In even entertainment, things can and sometimes will go wrong. At this Tampa entertainment agency, we try our best to avoid any possible mistakes by prepping ahead of time. We realize the best thing to do as the event coordinator or client is to prepare ahead of time. You can do this by making sure you have back up equipment, screening entertainers before booking event entertainment, and hiring through an event entertainment agency. However, sometimes you realize you should have taken the time to do these things as the event is going on. When disaster strikes, there are a few things you should do to keep things under control.
1. Take the Blame
It’s hard to do this, but as a host or hostess of an event or the event coordinator, it’s your job to apologize and fix whatever mistakes were made. This can be extremely difficult to do when you have a hundred people staring at you, but the faster you accept responsibility, the faster you can begin fixing the situation.
2. Talk with your Team
Sometimes you may be able to fix the mistake on your own, in which case you should move independently and quickly. However, other times you’ll need more help and your team should be ready to do whatever is needed of them. The best way to ensure you get the results you want is to communicate openly and clearly with your team.
3. Move with Urgency
Moving with urgency is not the same thing as panicking. If you need a minute to think through a problem, then take it, but the show must go on, and it’s your job to make sure it does. This will show your leadership abilities to all who attend the event giving you the opportunity to show off your leadership skills.
4. Learn From it
When something goes wrong, retrace your steps and figure out where the problem began. Maybe it was during the planning stages. Maybe you find you didn’t read enough customer reviews or you should have watched more than a demo video. Whatever the problem is, learn from it, so you don’t repeat it.
5. Salvage Relationships
As the event coordinator, entertainer, or hostess this event is filled with potential clients and profitable relationships, especially, if it’s a corporate entertainment event. If the entertainment offended someone or your own behavior when handling the situation wasn’t ideal, it’s time to swallow your pride and apologize for the good of your brand and business.
6. Keep Calm
Whatever the emergency, whether it’s an angry performer, a technical issue, or bad timing, keeping calm is the best way to deal with it. As the leader, people are looking to you. If you freak out, so will everyone else. Do your best to stay calm and salvage what you can of the rest of the event.
Breezin’ Entertainment & Productions offers premier service that is sure to both relieve the stress of the event planning process and guarantee that the entertainment that is provided exceeds all expectations. To book your next event contact a Breezin’ representative at 813-463-2272 today or visit https://breezin.com/